"Live your life. Love your service."
AI-Powered
Nearshore CX Pods
Launch in 30 days. From $15/hr. Voice, chat, email in EN/ES. AI CX Control™ orchestrates your entire operation—Care, WFM, QA, Analytics, Sales—under one intelligent layer.
Control™
CX services that behave like a product team
We mix human talent, data, and automation to deliver reliable CX pods that feel calm inside and out.
Customer Care & Support
Tier 0–2 care, account changes, orders, warranty and post-sales. EN/ES bilingual from day one with AI-assisted responses.
Sales & Retention
Carefully designed upsell, cross-sell and save motions inside real conversations. Revenue attribution tracked live in your dashboard.
CSAT · NPS · CES
Our proprietary VoC layer lets you run CSAT, NPS and CES without heavy tools. Real-time sentiment analysis included.
CX Analytics
Dashboards on volume, SLAs, FCR, deflection, and cost per resolved contact. Power BI workspace shared live with your team.
AI & Automation
Zendesk Answer Bot + Amazon Lex deflect 10-15% Tier-0. Amazon Q agent assist trims AHT by ≈12%. Included, not extra.
CX Consulting
From policies and macros to routing, WFM and QA—we redesign and run the new model. Kaizen sprints every 90 days.
Nearshore pricing that scales with you
No hidden surcharges. No telecom fees. 35% gross-margin built in. Exchange-rate buffer ±10%.
L1 Chat & Email
- ✓ L1 chat / email support
- ✓ AI deflection ≥10%
- ✓ SLA 90% in 60s
- ✓ Basic QA sampling
Ideal for: E-commerce, Marketplaces
Get StartedL1 Voice + Chat
- ✓ Voice + chat (EN/ES)
- ✓ Daily QA sampling
- ✓ SLA 90% in 20s
- ✓ CSAT ≥85% guarantee
- ✓ AI agent assist included
Ideal for: SaaS, Fintech
Start Pilot →L2 Technical + PCI
- ✓ L2 technical / PCI voice
- ✓ Contact Lens 100% QA
- ✓ PCI-DSS v4 tokenization
- ✓ Dedicated pod lead
Ideal for: Fintech, Healthcare
Get StartedL3 + RAG Insights
- ✓ L3 specialized support
- ✓ ISO 27001 pod
- ✓ Weekly AI insights pack
- ✓ Dedicated CX architect
Ideal for: Regulated BFSI
Get Started30-Day Pilot Promise
Pilot live in ≤30 days—from signature to first resolved ticket. Penalty rebate if we miss it.
CX-Mastery Diploma
Every agent completes our 80-hour curriculum annually—free. Blockchain-verified certificates.
Inclusive Impact Pod
Staff your queue with talent facing employment barriers. We fund tuition & certification. ESG case study included.
One Brain. Five Pillars. 360° Control.
This is not another dashboard. It's an intelligent control layer that makes real-time decisions across CX, WFM, QA, Experience and Sales—all connected.
AI Customer Care
The frontline brain. Deflects tickets, provides agent assist, consistent multichannel responses.
WFM Control
The central nervous system. Real-time advisor with context, SLA risk detection, action recommendations.
QA AI
Live quality control. Evaluates 100% of interactions, detects compliance issues, auto-coaching.
CX Analytics
The customer's ear. CSAT, NPS, CES analysis with NLP on comments and connected insights.
Sales AI
The growth engine. Real-time sales monitoring, trend prediction, automatic action triggers.
See AI CX Control™ in Action
Experience the power of real AI. These aren't mockups—they're live simulations of our platform capabilities.
ROI Calculator
Calculate your potential savings with AI CX Control™
WFM Control Simulator
Watch AI make real-time staffing decisions
QA AI Analyzer
Watch AI analyze a conversation in real-time
Sales AI Predictor
Real-time sales monitoring with predictive actions
Conquer CX in 30 days—let's put the clock on it.
Book your 15-minute Fit Call. Silver tier $18/hr held for 12 months if you book by month-end. Pilot fee credited back if we miss the 30-day launch window.